Law Library

IT Services

IT Help Desk Assistance

If you have are a student, faculty or staff member with an IT issue, we can help! Please email us at and we will assist you.

If not urgent, please download the work order PDF file, complete the form and fax/email us (fax: 714-444-3609).

Student Laptop FAQs

PC Users: The current version of ExamSoft now supports both Windows 8 and Windows 10. For further details, please see the ExamSoft website.

It is very important to update the anti-virus software for Windows 8 and Windows 10 if you have installed the law school site licensed McAfee VirusScan Enterprise 8.8 patch 6. The virus definition signature file updates daily. Set the virus software to update daily or schedule it at a particular time. Please check here for additional details.

Setting up Cisco Clean Access for new students only

Here is a detail instructions for downloading and setting up Cisco NAC Agent on your laptop. Click here to view the PDF file.

Setting up McAfee VirusScan

Here is the instructions for downloading and configuring the school’s site licensed McAfee VirusScan Enterprise 8.7 anti-virus software. You need to complete the installation of Cisco NAC Agent on your laptop before installing the anti-virus software. Click here to view the PDF file.


The School’s intranet website my.whittier is a secure site which provides Whittier College and Law School students, faculty and administrative staff with world-class Intranet and Internet services. This is where you can access e-mail, news and events information, and a wide variety of academic and administrative services.

To access this site, go to Whittier’s student website at and enter your Whittier assigned user name and temporarily assigned password. Note that there is a tutorial on the site to introduce the features of the site to you and help you use it effectively.

Your user name is created by the student record management software and includes your first initial and last name. If these combination of letters is longer than eight characters your last name will be truncated by the system. If there are, or have ever been, other students with your names, the system will assign numbers to make a unique user name, but keep the length of your user name at eight or less characters.

We will assign you a temporary password which you may use the first time you log into the system. Your password is made up of your first and last names initials and a six digit number representing your birthday. The convention is two digits for the month, two digits for the day and two digits for the year. If your name is Jill Green and you were born on March 6, 1980, your assigned password would be – jg030680.

When you login to for the first time with that password the system will instruct you that your password has expired and that you need to select a new one. Follow the instructions on the screen to select a password. We do not have access to the information, including your e-mail, on your my.whittier. Obviously, various departments at the School will also have some of the information. The Registrar’s office will be able to view your schedule and the Business office will be able to view your financial information, but neither will be able to view both. After the initial direction you may change your password by following the instructions on the site.